Account & privacy
Request SkyBox Account Deletion
Use this page to submit a verified request to remove your SkyBox account data. We comply with global privacy laws and must confirm the requester is the legitimate account owner.
How to send a deletion request
- Sign in to the email address linked to your SkyBox account.
- Send an email with the subject “SkyBox Account Deletion” to [email protected].
- Include the verification details listed below and wait for our confirmation.
Information needed for verification
- Registered email address plus your country or region
- Username or display name shown in the SkyBox app (if available)
- Reason for deletion (optional but helps us improve)
- Statement confirming you understand deletion is permanent
Processing & timeline
We acknowledge every request within 3 business days and finish the deletion within 15 business days unless regulations require a different schedule.
What happens after deletion
- Account access is permanently removed and cannot be restored
- Viewing history, likes, and saved items are erased from our systems
- We may retain minimal records needed for fraud prevention or legal compliance
Need direct assistance?
If you cannot access your registered email or need to withdraw a request, contact our privacy team for manual support.
Email: [email protected]